Microsoft 365 Business Voice

Get a phone system designed for Office 365.

Microsoft 365 Business Voice

Microsoft recognized as a 2020 Leader in Gartner UCaaS and Meeting Solutions Magic Quadrants

Microsoft Teams is the only calling and meeting solution to be positioned highest for Ability to Execute in both reports.

Collaborate with Microsoft Teams Calling

Stay productive

Start a call with screen sharing and video. Add colleagues to turn a one-on-one call into a group video call.

Easily manage cloud phone calls

Maintain control with do not disturb, reverse number lookup, voicemail, and delegation.

Connect reliably

Start calls faster and get clear audio with Microsoft Teams Calling, backed by Microsoft 365.

Manage centrally

Provision users, assign phone numbers, and port existing numbers from your Microsoft 365 admin console.

Get secure, reliable, and rich calling

Give employees the virtual calling features they need, backed by the security and reliability of Microsoft Teams.

Call from Teams, Outlook, or a mobile device

Let others know when you’re available, on a call, or out of the office. Call to and from Teams apps.

Make and receive phone calls

Replace your phone system with the Microsoft 365 Business Voice add-on, a cloud-based phone system using PSTN.

What’s included

Auto attendant – Answer inbound calls and easily route them to the right queues with a cloud-based phone system. Set parameters to route calls by time zone, language, or availability.

Contact center integration –
Connect to your favorite contact center software.

Microsoft Calling Plans –
Quickly procure and assign phone numbers or port existing phone numbers. Available in 18 countries.

Cloud voicemail –
Access voicemail messages and transcriptions anywhere from any device.

Microsoft Teams-certified devices –
Have a consistent Teams experience on personal and shared devices.

Call queues –
Create custom greetings, play music for customers waiting on hold, and set up shared voicemail.

Cloud compliance recording –
Easily connect to partner compliance recording solutions.

Direct Routing –
Use your existing telecommunications providers by directly connecting their Session Initiation Protocol (SIP) trunks to Microsoft Teams.

Audio Conferencing –
Add flexibility to meetings with a dial-in number, included in every online meeting.

Microsoft 365 Business Voice Communication

Calling, chat, and meetings in a single app

Simplify your communications by unifying calling with chat and meetings in Microsoft Teams. Your contacts and calendar are connected across Teams and Outlook. And take collaboration to the next level by using Word, Excel, and PowerPoint within calls and meetings.

Call from anywhere, on any device

Stay connected with a single phone number across your computer, mobile device, and desk phone. Get a consistent experience across devices with the Microsoft Teams app and Teams devices. Make calls and join meetings with one-click.

Microsoft Teams App Calling
Microsoft Cloud

Delivered from Microsoft’s trusted cloud

Keep your business secure and running smoothly with an enterprise-grade phone system. Microsoft’s cloud provides built-in redundancy and load balancing with a 99.9% uptime guarantee. Plus, you get cloud-powered AI with voicemail transcription, inline chat translation, and real-time captioning in meetings.

Simplified setup, billing, and management

Save time and money with a single provider for all your communications. Easily manage your phone system from the familiar Office 365 admin console, adding phone numbers in minutes. Enjoy a cloud-based phone system without the hassle and costs of maintaining a PBX.

Cloud based phone system
Skip to content