TRUE.org Cloud

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Grants

Technology grants nonprofits can ask Microsoft for

A plain map of the technology grants and discounts nonprofits ask TRUE.org about, mostly Microsoft's own programs, and the tenant work we do after Microsoft says yes. We do not award the grants. The mailbox is hello@true.org.

United States and Canada. Email hello@true.org. New inquiries get a reply within one business day.

Free Microsoft 365 assessment

Name and work email. A message is optional. It goes to hello@true.org.

Grants and discounts are not the same

Microsoft's nonprofit offers include both donated grants and discounted prices. A grant is a license or a credit Microsoft provides at no charge, inside limits it publishes. A discount is a lower price than the commercial list, and the organization still pays Microsoft. Mixing those up is how a board hears that something is free and later sees an invoice. The offers people write to us about most often are Microsoft 365 for staff mail and Teams, the annual Azure credit, and the published nonprofit terms for Microsoft 365 Copilot. Each of those has its own page. Microsoft's page is the source for current amounts. We will not restate a figure we have not just read there.

TRUE.org Cloud, the nonprofit, helps organizations find and request the offers Microsoft has made available. Microsoft licensing is provided by Acumor Solutions LLC dba TRUE.org, a Microsoft partner (Cloud Solution Provider), not by the nonprofit. Nobody here sells a donated license to someone else.

Who Microsoft says can apply

Microsoft's eligibility rules look for a nonprofit or non-governmental organization with recognized legal status in its country, comparable to 501(c)(3) status in the United States. Microsoft also describes organizations that do not qualify, and it can refuse an application. A validation partner checks public records and what you submit. Microsoft says that often takes a few days and can take longer.

Granted licenses, in Microsoft's rules, are for paid employees and unpaid executive staff, up to the user limits for that offer and country. Discounted licenses may be used by volunteers. People who only receive services, give money, or hold a membership are not eligible users. Licenses may not be shared, transferred, rented, or resold. Unused grant licenses are supposed to come off the tenant. Microsoft says it may audit.

Programs we do not administer

Some Microsoft software grants, including grants of Windows, are published as available through TechSoup rather than through a Cloud Solution Provider. TRUE.org does not replace TechSoup and does not approve those donations. If that is the path Microsoft's page lists, we will point you to it.

Google runs its own nonprofit program for organizations that qualify under Google's rules. We can also talk about Google Workspace when that is the cloud a school or charity already uses. Google decides eligibility and what it donates. We do not publish Google's amounts here. The form still goes to hello@true.org. Include the country, the legal name, and whether you already have a Microsoft or Google domain.

What we will and will not do

We will help you see which published offer matches the staff who need it, set up or take over the Microsoft tenant, and train the people who have to live in it. A named person can stay for support and for the annual question of whether unused grant licenses are still assigned.

We will not tell a funder you have been approved before Microsoft says so. We will not dress a commercial subscription up as a grant. If the honest answer is that the organization does not fit Microsoft's rules, that is the answer we will send.

Common questions

Does TRUE.org award technology grants?

No. Microsoft, and in some cases TechSoup or Google, run those programs. We help with the tenant after the publisher says yes, and with asking the question clearly.

Can we share donated licenses with a partner charity?

No. Microsoft's rules say nonprofit licenses may not be shared, transferred, rented, or resold.

How long does Microsoft's review take?

Microsoft says it often takes a few days and can take longer if the validation partner needs more documents.

Where do we send the question?

hello@true.org, or the form on this page. Include the legal name, the country, and any Microsoft or Google domain you already have.

Free download

Get the free Nonprofit IT checklist

A printable PDF for small nonprofit teams. Enter your name and email and the download opens on the next page.

  • 20 security checks for accounts, email, devices, data and incident planning
  • Nonprofit program eligibility notes for Microsoft and Google
  • An email migration prep list
  • Links to the official CISA, Microsoft and Google sources

Free Nonprofit IT checklist

Name and email. Organization is optional. Your details go to hello@true.org; we do not add you to a mailing list.

Ask for free help.

Same form as the top of this page. It goes to hello@true.org. Include the domain if you already have a tenant.

Ask for free help

Name, email and what you need. Organization is optional. It goes to hello@true.org.