Plans we can provision
Microsoft 365 Business Basic is Exchange mail, Teams, SharePoint, and OneDrive, with the apps in a browser and on a phone. Business Standard adds the desktop apps most offices still expect in Word, Excel, PowerPoint, and Outlook. Business Premium is that same set plus the security baseline small teams usually ask for next: multi-factor sign-in, conditional access, and the Defender features that are not in Standard.
Microsoft caps those Business plans at 300 users. If you already hold Enterprise plans, we can still move the subscription under our direct CSP agreement when the tenant is in the US or Canada. We confirm the current plan limits and the qualifying add-ons when we quote. We do not publish a price list on this page. The amount depends on the SKU, whether the term is monthly or annual, and whether Microsoft has approved a nonprofit offer for your organization.
Who it is for, and how setup works
A typical fit is a firm, clinic, shop, or charity with one domain and a few shared mailboxes: info@, billing@, or a program inbox that several people watch. You might be leaving a host that bills per mailbox, moving off another mail system, or inheriting a tenant someone opened on a credit card. You do not need an in-house Microsoft engineer. You do need a person who can approve the domain and say which addresses must keep receiving mail.
We start from the tenant you have, or we create one. We confirm the global administrator, the domain names, and the people, shared mailboxes, and groups that have to exist on the first day. Ordering a license does not move old mail by itself. When you want that mail and those files moved, we inventory the source, agree a cutover window, and move them in that window. DNS for the domain changes only when you approve the cutover. After the move we open the SharePoint libraries and Teams spaces you named, and we turn on multi-factor authentication before we hand the admin role back.
Monthly or annual billing, and support
Seat licenses through a CSP are monthly or annual. A monthly term lets you add or remove people as staffing changes, and it is usually priced higher per seat than an annual term. An annual term commits the seat for the year. We recommend one after we know whether your headcount is steady, and we put the current amounts in the quote rather than on this page. Nonprofit organizations can ask us to file Microsoft's eligibility check. If Microsoft approves it, we provision the offers they publish at that time. Some are donated and some are discounted. We say which is which before anything is ordered.
Ongoing help is an email to support@true.org. We add and remove users, reset a sign-in, create a shared mailbox, and change a license count for organizations in the United States and Canada. A typical reply is one business day. Training, when you want it, uses your tenant: the shared mailbox you actually have, not a sample company.
Questions we answer before a quote
Can you take over a tenant we already pay for?
Yes. We move eligible subscriptions onto our CSP agreement so the renewal sits with us. Your users, mail, and files stay in the tenant. We do not recreate the company to change who invoices it.
Does buying the license include migrating mail?
No. The license and the migration are separate. We will say so in the quote. Migration needs an inventory and a cutover window you approve. Domain DNS is not changed until that approval.
Which plan should a ten-person office buy?
If people need the installed Office apps, start the conversation at Business Standard. If you also want conditional access and the Defender features in the business suite, Business Premium is the usual step. We confirm against the tenant before we order. We do not pick from a posted price.
How do we reach you after go-live?
Email support@true.org with the tenant domain and what you need. Support is email, for the United States and Canada. A typical reply is one business day.