Delivering the best services possible to citizens while managing tight budgets is an everyday struggle for public institutions. Although this is also true for many privately owned companies, a slight delay or inefficiency in public services can spell disaster for entire families. Yet keeping up with digital transformation can be difficult for such institutions thanks to nightmarishly long bureaucratic processes and archaically old existing architectures. This means that once a digital strategy gets approved, there’s little to no room to get things wrong. When thing do go the right way, however, governments and public institutions are empowered with unparalleled efficiency…