Create friction-free shopping experiences
Unify your physical and digital commerce. Build brand loyalty through personal engagement. Exceed customer expectations.
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Engage customers across channels
Build loyalty and exceed customer expectations
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Get everything to build and run digital commerce
Enable AI-driven intelligent commerce
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Modernize retail store and streamline operations
Dynamics 365 Commerce goes end-to-end
See why Commerce is recommended by Constellation Research for midsized to large-enterprise customers.
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Deliver unified commerce at scale
Unify back-office, in-store, call center, and e-commerce experiences to personalize customer engagement, increase employee productivity, and optimize store operations.
- Native support for omnichannel purchasing
- Rapidly build and enhance commerce experiences
- A single view of the customer across channels
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- Rapidly scale through headless commerce engine
- Modern retail tools to empower your workforce
- Centralized management of commerce operations
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- Rich customer insights and personalized recommendations
- Increase conversation with intelligent product search
- Rapid fulfilment via intelligent distributed order management
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