Streamline your processes, make smarter decisions, and accelerate growth with Dynamics 365 Business Central—a comprehensive business management solution designed for small to medium-sized businesses.
Ensure business continuity with a cloud solution that connects sales, service, finance, and operations teams to help them adapt faster and deliver results.
Make informed decisions with connected data across accounting, sales, purchasing, inventory, and customer transactions.
Chart financial performance in real time with built-in Power BI dashboards. Identify patterns and trends and gain new insights with in-depth analysis and unlimited dimensions.
Accelerate financial close and reporting and maintain compliance with quick, accurate, and streamlined accounts receivable and payable.
Improve forecast accuracy with comprehensive data modeling and analysis. Customize and share reports with seamless Excel integration.
Predict the optimal time to replenish stock with built-in intelligence. Use sales forecasts and expected stock-outs to automatically create purchase orders.
Get a holistic view of inventory for timely order fulfilment. Track every item transaction and movement by setting up bins based on warehouse layout and storage unit dimensions.
Calculate and optimize manufacturing capacity and resources to improve production schedules and meet customer demands.
Maintain the right amount of inventory by automatically calculating stock levels, lead times, and reorder points. When requested items are out of stock, automatically suggest replacements.
Prioritize sales leads based on revenue potential. Keep track of all customer interactions and get guidance on best upsell, cross-sell, and renewal opportunities throughout your sales cycle.
Accelerate the sales process from quote to cash. Act quickly on sales-related inquiries, manage service requests, and process payments—all from within Outlook.
Gain a comprehensive overview of your service tasks, workloads, and employee skills to effectively assign resources and facilitate case resolution.
Create, manage, and track customer projects using timesheets along with advanced job costing and reporting capabilities. Develop, modify, and control budgets to ensure project profitability.
Manage resource levels by planning capacity and sales. Track invoicing for customers against planned costs on orders and quotes.
Make effective decisions with real-time insights on project status, profitability, and resource-usage metrics.
Respect your customers’ right to privacy and set up your business to comply with the General Data Protection Regulation (GDPR). Grant and restrict access to personal data on multiple levels and implement audit trails to ensure security and accountability.
Handle, store, and transmit data securely across your systems while protecting it from unauthorized access with automatic Microsoft datacenter encryption.
Get the same user experience no matter how you deploy—in the cloud, on-premises, or a combination of both.
Take your business on the go with a consistent, intuitive experience across Windows, Android, or iOS devices for mobile access to Business Central.
Provide seamless, end-to-end customer service experiences within a single solution built on the Microsoft cloud to deliver consistent, connected support across channels.
Provide customers with self-service portals, proactive updates, and technician tracking to ensure a positive experience at every step
Single platform for servicing customers with a seamless out of the box business process spanning case management, resourcing, and through to work order completion
With IoT alerts, move from being reactive to predictive maintenance
Any individual, team, or piece of equipment can be scheduled regardless of type and location of work performed to cover in-house, onsite, or remote appointments
