Deliver unified, personalized, and seamless shopping experiences

Create friction-free shopping experiences

Unify your physical and digital commerce. Build brand loyalty through personal engagement. Exceed customer expectations.

Engage customers across channels

Give your customers the option to purchase when, how, and where they want—on any device—by delivering a frictionless and consistent engagement across online and offline channels.

Build loyalty and exceed customer expectations

See a comprehensive view of customers on a unified commerce platform, respond to their needs across engagements, and foster lasting relationships.

Get everything to build and run digital commerce

Grow your business with a unified commerce solution that scales to your needs across both traditional e-commerce and emerging shopping channels.

Enable AI-driven intelligent commerce

Infuse intelligence across your sales operations with AI capabilities that improve customer experience, drive better ROI, and optimize business practices.

Modernize retail store and streamline operations

Create personalized and friction-free retail commerce experiences, along with integrated back-office operations, through user-friendly applications.

Dynamics 365 Commerce goes end-to-end

See why Commerce is recommended by Constellation Research for midsized to large-enterprise customers.

Deliver unified commerce at scale

Unify back-office, in-store, call center, and e-commerce experiences to personalize customer engagement, increase employee productivity, and optimize store operations.

  • Native support for omnichannel purchasing
  • Rapidly build and enhance commerce experiences
  • A single view of the customer across channels

Enhance Commerce with intelligent add-ins

Enhance your customer shopping experience

Utilize AI-driven recommendations both online and in stores to deliver personalized customer engagements across channels.

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