Offer for license customers

Free Setup, Migration, Training and 24x7 Support When You License Microsoft Through TRUE

Buy your Microsoft licenses through TRUE.org and the services come with them. Setup, migration, training, 24x7 support, and AI and Copilot onboarding are included at no extra charge for small and mid-sized businesses and nonprofits in the United States and Canada.

Copilot promotions end Dec 31, 2026.

United States and Canada. Email support@true.org. New inquiries get a reply within one business day; 24x7 support is included when you buy licenses through TRUE.

Send a note

Name, work email, organization, and what you need. We reply to the work email.

What is included

Setup: we create or take over your tenant, confirm the administrators and domains, create the users, shared mailboxes, and groups you need, and turn on multi-factor sign-in before we hand the admin role back. Migration: we inventory the mail and files you want moved, agree a cutover window with you, and move them in that window. DNS for your domain changes only when you approve the cutover.

Training: short sessions for your staff on the tenant you actually use, not a sample company. 24x7 support: your team can reach us around the clock for the Microsoft services you license through us. AI and Copilot onboarding: we check that your base licenses qualify, start with the people who will use Copilot most, and show them how to use it on their own files.

Which licenses qualify

The offer applies when you buy your Microsoft licenses through TRUE.org as your Cloud Solution Provider. That covers Microsoft 365, Microsoft 365 Copilot, Dynamics 365, and Azure. You can start new subscriptions with us, or move eligible subscriptions you already pay for elsewhere onto our direct CSP agreement. Your users, mail, and files stay in your tenant when the billing moves.

The services cover the products you license through us. If part of your environment is billed by another partner, tell us in the form and we will say plainly what we can and cannot do for those subscriptions. License amounts depend on the product, the number of seats, and the term, monthly or annual, and we put them in the quote rather than on this page. Nonprofits can ask us to file Microsoft's eligibility check for nonprofit offers.

Copilot and AI, before the year ends

Microsoft's current Copilot promotions end December 31, 2026. If Copilot is on your list, starting now gives your team time to qualify the base licenses, run a small pilot, and get trained before that date. Our AI packages are Copilot Ready, custom Copilot Studio agents, and a managed AI assistant service. Each one is described on its own page.

To get started, send the form on this page with your organization, the products you are considering, and your tenant domain if you have one. It goes to support@true.org and we reply to your work email with next steps and a quote.

Questions we answer before a quote

What do the services cost?

Nothing extra when you buy the qualifying Microsoft licenses through TRUE.org. You pay for the licenses. Setup, migration, training, 24x7 support, and AI and Copilot onboarding are included.

We already have Microsoft 365 with another provider. Do we qualify?

Yes, if you move eligible subscriptions onto our CSP agreement. Your tenant, users, mail, and files stay where they are. Only the billing moves.

Who is the offer for?

Small and mid-sized businesses and nonprofits in the United States and Canada.

How do we start?

Send the form on this page or email support@true.org with your organization and what you want to license. We reply with next steps and a quote.

Send the tenant and what you need.

Same form as the top of this page. It goes to support@true.org. Include the domain if you already have a tenant.

Request a quote or a takeover

Name, work email, organization, and the tenant domain if you have one. We reply to the work email.