What the assessment covers
Licensing and nonprofit eligibility review. We read the subscriptions already on the tenant and say which ones look like commercial seats when a nonprofit offer might apply. Microsoft decides eligibility. We do not approve a grant, and we do not put a price on this page. We tell you what to ask Microsoft, and which people are paid staff, unpaid executives, or volunteers, because Microsoft's nonprofit rules treat those groups differently.
Security. We look at who is a global administrator, whether multi-factor sign-in is on, and how guests get into Teams and SharePoint. We name the gaps a small staff can close. This is not a penetration test, and we do not invent a score.
Migration readiness. If mail or files still sit in another system, or in one person's mailbox, we say what has to be listed before a move: the domain, the shared mailboxes, and the cutover window you would approve. DNS does not change during an assessment.
Copilot readiness. We separate Copilot Chat, which Microsoft includes with Microsoft 365, from Microsoft 365 Copilot, which is a paid add-on. We check whether the people who would use it can already open the files they would ask about, and whether sharing should be tightened first. We do not promise a number of hours saved.
What you receive
A short written reply to the work email you send. It says what we saw, what we would leave alone, and whether a later conversation is about setup, a license move, training, or nothing yet. If we are the wrong team, we say so.
The assessment is a conversation and a review of what you send us. It is not a year of support, and it is not a commitment to buy anything. Microsoft licensing is provided by Acumor Solutions LLC dba TRUE.org, a Microsoft partner (Cloud Solution Provider), not by the nonprofit.
How to start
Send your name, work email, and organization. A message is optional. If you already have a Microsoft tenant, put the domain in the message. The form goes to hello@true.org. We reply to the work email you enter.
Nonprofits, charities and schools can ask. You do not need an in-house Microsoft engineer. You need someone who can say which addresses must keep working and who is allowed to administer the tenant.
Common questions
Is the assessment free?
Yes. TRUE.org does not charge for this review.
Do we have to buy licenses?
No. The assessment does not require a purchase.
Who decides nonprofit eligibility?
Microsoft does. We help you see what to ask and what is already on the tenant.
Where does the form go?
To hello@true.org. We reply to the work email you enter.