Grants, credits and discounts are not the same
A technology grant is a product the company provides at no charge, inside limits it publishes. A credit is a set allowance you spend on a cloud service; when it runs out or expires, normal charges start. A discount is a lower price than the commercial list, and your organization still pays.
Most nonprofit technology programs mix all three. Before you tell a board or a funder that something is free, check which of the three it is and write down any limit, such as a user cap or a yearly renewal.
Microsoft
- Microsoft 365 Business Basic, listed as free for up to 300 users.
- An annual Azure grant in the form of Azure services credit for eligible nonprofits.
- Power BI Desktop at no cost, and Power Apps at no cost for up to 10 users.
- Windows 11 Pro grants of up to 50 licenses through TechSoup.
- Microsoft 365 Business Premium, E3 and E5, Copilot, Dynamics 365 and most security add-ons are discounted for nonprofits, not granted.
- Microsoft lists who qualifies and who does not on its eligibility page. Government bodies, schools and universities, and most hospitals and health systems are among the groups it excludes.
Sources: Microsoft offers for nonprofits; Microsoft nonprofit eligibility
- Google for Nonprofits lists Google Workspace for Nonprofits, Google Ad Grants, the YouTube Nonprofit Program and Google Maps Platform credits at no charge, plus nonprofit discounts on paid Workspace editions.
- Your organization must be a registered charity in a country Google supports and be verified by Goodstack, Google's validation partner.
- Not eligible: government entities, hospitals and health care organizations, and schools and universities. Charitable foundations of health care organizations and philanthropic arms of schools can be eligible.
- Google Ad Grants has its own website and account rules on top of this. Our Google Ad Grants guide walks through them.
Sources: Google for Nonprofits; Google for Nonprofits eligibility guidelines; Google Ad Grants FAQ
Amazon Web Services
- The AWS Nonprofit Credit Program gives eligible nonprofits AWS Promotional Credit. The current maximum is on the AWS page.
- AWS lists 501(c)(3) and several other 501(c) designations as eligible, plus qualifying public libraries. K-12 schools, colleges, universities and trade schools are not eligible.
- In the United States the credit is requested through TechSoup. AWS allows one request per fiscal year, July 1 to June 30.
- AWS says the credit is valid for at least one year. Once it is used up or expires, the account is charged for what it uses, so set a billing alert on day one.
Source: AWS Nonprofit Credit Program
Salesforce, Canva, Slack and Cloudflare
- Salesforce Power of Us: 10 Nonprofit Cloud licenses at no cost for eligible nonprofits.
- Canva for Nonprofits: Canva Pro features free for one team of up to 50 people.
- Slack for Nonprofits: Slack Pro free for workspaces with 250 or fewer members, validated through TechSoup.
- Cloudflare Project Galileo: free advanced security protection for at-risk public interest groups such as human rights, civil society, journalism and democracy organizations.
Sources: Salesforce Power of Us program; Canva for Nonprofits; Slack for Nonprofits; Cloudflare Project Galileo
TechSoup
- TechSoup is a 501(c)(3) that connects nonprofits, charities and libraries with no-cost and discounted technology from many companies.
- TechSoup Core membership is free. TechSoup Plus is a paid annual membership with extra discounts and guidance.
- Many offers in the TechSoup catalog carry an administrative fee per item, shown on each offer before you request it.
Source: TechSoup membership
Before you apply: a readiness checklist
- Your legal name, tax ID and IRS determination letter (or group ruling) are at hand, and the name matches your registration exactly.
- Your website is live on your own domain and shows your mission, programs and a way to contact you.
- One named person owns each vendor account, with multi-factor sign-in turned on and a second admin as backup.
- You have listed who needs a license: paid staff, unpaid executive staff and volunteers can be treated differently.
- You know which items are grants, which are credits and which are discounts, and who approves any paid item.
- Renewal, re-validation and credit expiry dates are on a shared calendar.
Sources: Microsoft nonprofit eligibility; Google for Nonprofits eligibility guidelines
Common questions
Does TRUE.org award technology grants?
No. Microsoft, Google, AWS, TechSoup and the other companies run their own programs and decide who qualifies. We do not approve applications and cannot promise an outcome.
Which program should a small nonprofit start with?
Start with the tools staff will use every day, usually email and files in Microsoft 365 or Google Workspace. Add Google Ad Grants once your website meets Google's rules, and cloud credits only when you have a project that needs them.
Are these grants really free?
Some items are no-cost within published limits. Credits run out or expire, many popular products are discounted rather than granted, and some TechSoup offers carry an administrative fee. Check the official page for each item.
Can TRUE.org help us apply?
Yes, as free help. Use the form below to tell us your country, legal name and which programs you are looking at. A person replies in writing, and tells you plainly if a request is outside what we can help with.
