TRUE.org Cloud

For businesses: acumor.com

Free IT help for nonprofits and schools. No charge, no purchase required.

Free IT help

Free IT help for nonprofits and schools

TRUE.org, a 501(c)(3), offers free IT help to nonprofits, charities and schools in the United States and Canada. Tell us about your organization. We reply by email with a written check of official Microsoft 365 and Google offers, an IT and security review, and setup guidance.

This help is remote. We do not book meetings, calls or on-site visits from this form. Prefer email? Write to hello@true.org.

Get free IT help

Name, organization, work email, organization type, and what you need. It goes to hello@true.org.

Prefer email? Write to hello@true.org.

What this free help includes

Microsoft 365 and Google offers check

We look at the official Microsoft nonprofit or education programs, and the official Google nonprofit or education programs, that may apply to your organization. Microsoft and Google decide eligibility. We do not approve offers and we do not put prices on this page.

IT and security review

A written review of sign-in, administrators, email, files and backups, based on what you tell us and, if you already have a tenant, what we can see with your permission. This is not a penetration test and we do not invent a score.

Setup guidance

Clear written next steps for Microsoft 365 or Google Workspace setup: what to do first, what to leave alone, and what to check before you add staff, volunteers or students. Guidance is by email. We do not book meetings, calls or on-site visits from this form.

What you receive

A short written reply to the work email you send. It says what we saw, what we would leave alone, and what a sensible next step is, including “nothing yet”. If we are the wrong team, we say so.

How this supports our mission

This help is free and is part of the charitable programs of TRUE.org Cloud, a 501(c)(3). Microsoft licensing is provided separately by Acumor Solutions LLC dba TRUE.org, a Microsoft partner. Read our mission.

Questions

Is this really free?

Yes. TRUE.org does not charge for this help, and you do not have to buy anything.

Who can ask?

Registered nonprofits, charities, faith-based organizations and schools in the United States and Canada. If a vendor program would not treat your organization as a nonprofit or an education customer, we will say so.

Who decides if we get Microsoft or Google offers?

Microsoft and Google do. We help you see what to ask for and what is already in place.

How do you reply?

By email, to the work email you enter, usually within one business day. This help is remote.

Tell us about your organization.

Same short form as the top of this page. Include your domain if you already have a Microsoft or Google tenant.

Get free IT help

Name, organization, work email, organization type, and what you need. It goes to hello@true.org.

Prefer email? Write to hello@true.org.